Category Archives: FAQ

FAQ – I have a Florida Resellers Certificate. How do I buy sales tax free.

If you are in the State of Florida and have a resellers certificate and you are not the end user of the product you are purchasing you can remove sales tax from your order by doing the following –

  • Fax your resellers certificate to 888-789-5422
  • Run your order normally and when you put your city in type in YOUR CITY, FL.  For me I would put Gulf Breeze FL as the city instead of just Gulf Breeze.  Then change the state to GA and finish your order.  The sales tax should be removed. 

We will send the package to the correct state because FL is in the same blank as the city and because the zip code will be a Florida zip code.  Thats all there is to it.


FAQ – Can I use my own FEDEX or UPS number for shipment?

We have a daily FEDEX pickup so we are not able to ship UPS.  Our FEDEX shipping software does not let us use other companies FEDEX numbers.

 If you need a shipping estimate for a Purchase Order simply go to our shopping cart ( i.e. and add the items you want to the cart, enter your address and then go to the next page.  Your shipping amount will be listed.  Write down this number for your PO and then exit the cart. 

FAQ – Which tape do I need for my application?

1. Which reflective tape do I need for my application?

Answer – We carry a wide variety of reflective tapes.  They vary in brightness, flexibility, color and cuttability.  The brightest tape is not always the best tape for your specific situation.  For example, the brightest tape, SOLAS, would not work for a traffic cone because it will not stretch.  

The first consideration should be the type of surface the tape will be applied to.  If you have a flat and smooth you can use any of the tapes we sell.   If your surface has compound curves, tight radiuses, an uneven surface or a flexible surface (traffic cone) then you need to use either our flexible engineer grade or flexible high intensity grade tape.  For slightly uneven surfaces you can also use our V98 Conformable Prismatic.   For example, if you wanted to wrap a very tight radius like a small tube or a fiberglass rod you would want either a flexible engineer grade or a flexible high intensity tape because both are thin, stretchable and will not lift at the edges when placed on tight curves.  Of these two tapes, the flexible high intensity is the brightest.

For close up applications a glass bead tape tends to light up quicker because it disperses light out at a wider arc.  Our flexible high intensity or standard high intensity tapes are especially bright at close distances. (within 200 feet)  So for an application where a car may round a corner and need to see bollards or a gate that is 200 feet away, a high intensity or engineer grade tape would be ideal.    Glass bead tapes are also less expensive.

For long distance applications, where viewers are over 500 feet away, a prismatic tape works best.  Prismatic tapes shine light back to the light source in a tighter arc so the light goes farther much like a spotlight.  Glass bead tape reflects back at a wider arc so it is easier to see close up but does not shine as far out.  Much like a flood light.  We carry several types of prismatic tapes.  All work well on flat, smooth surfaces.  Our V98 tapes also work well on slightly uneven surfaces since it will conform to a degree.  V98 is what you would see on the back of a fire truck.  SOLAS tape is for marine applications but can be used for other purposes. V92 is our affordable prismatic and V82 is a brighter version.

Your specific application will have a huge bearing over which tape you use.  How close will the viewer be to the tape when they need to see it?  Is the surface the tape will go on smooth, uneven,  round, etc..?  What color tape will send the correct message to the viewer?   This link will take you to a chart that shows the different types of tapes and their characteristics.  This link has more information about tape brightness.

FAQ – How to create your own quote

2. How can I create my own Quote?

Answer – To create your own quote simply put your items in the shopping cart and go through the checkout process like you were going to pay. When you get to the page where payment is made simply choose “Print and Call”. In the special instructions box put in ALL CAPS the words QUOTE ONLY. After you click “Place Order” you will see a link that says “Print Invoice”. This process creates a very nice quote.   This invoice or quote can be mailed in with a company check to –

Reflective Inc.
1610 Guam Lane
Gulf Breeze, FL 32563

You can email me at to let us know an order is on its way via the mail.

(NOTE- For our site you would choose “Generate Mail In Order Form”)

FAQ – Do you ship to Canada?

3. Do you ship to Canada?

Answer – Yes.  We can ship with a Fedex label that you provide to us.  Here is how it works.  

First, you will need to email us with your order request so that we can let you know the total price and availability.  If you are satisfied you can then call us or we can call you for credit card information.  Our number is 850-934-3157.  Once the order is paid for we will email you the box weight and dimensions.  

You will then go to and click on the “How to create a label” link.  On that page there is a video and written instructions.  You can either create an account or do a one time credit card transaction.  

You will want to create an email label that we can print at our location.  Make sure to check the box that says the receiver (you) will pay duties, customs and fees.  You will also want to make sure that the Fedex online system creates the label PLUS all the  necessary documents for customs.

Our email address for the label to be sent to is .  

FAQ – How do I get Expedited Shipping? Next Day, Second Day…

To have a package shipped 3 day , Second day or Next Day Express you can follow these steps.

Email us at with your request.  Let us know what product you are buying and how quickly you need it.

We will email you back with product availability information and the additional cost for expedited shipping.  This will be a dollar amount over and above what the online system calculates for standard shipping. 

Once you have the additional shipping amount you can put the items you need in the shopping cart and then click on the Custom Order button at the bottom of the left hand menu.  You will then enter the amount we gave you for the additional shipping using the Custom Order choice.  

Then just check out as you normally would and on the page where your credit card goes there will be a Special Instructions box that you will enter in ALL CAPS the type of shipping we discussed.  For example, if we discussed next day shipping via Fedex you would put SHIP NEXT DAY VIA FEDEX in the box.

If you would like to email us after the transaction goes though to confirm that is fine.  Our email is .

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Product Order Form & Credit Card Authorization.

Fax Credit Card Authorization / Product Order Form

Many customers prefer to let us know what they would like to purchase and then have us run the order for them.  This can be done by secure fax via our product order form.  To have us run your order via a faxed order simply download the form below, fill it out, and fax it to 888-789-5422.  After you have submitted the form feel free to email us at to confirm the order.  Also, if you would like us to securely store your form for future order just let us know.

The form is self explanatory.  Make sure to clearly outline the products that we are to send.  Also, include your full address and phone number for shipping.

To download our Credit Card Authorization / Order Form CLICK HERE.