At Reflective Incorporated, we are more than just a Reflective Tape Retailer, we strive to be a trusted partner for all of your Reflective Safety needs.

Our goal is to provide our customers with the best products and service at the lowest prices possible. We have been in business for 24 years and are experts in the area of retro reflective safety applications. As a family owned business we are able to give personal one on one service to our customers. We like to say that we are in the problem solving business.  We  carry Oralite and Nikkalite reflective tapes and also manufacture our own reflective safety products such as reflective chevron panels and reflective shapes for diamond plate.

We take great pride in our company, our commitment to customer service, and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.

Steven Cole – 24 years experience in the safety industry.  (Economics, MBA – University of West Florida, Innovation & Entrepreneurship – Stanford University) (linkedin)

Staci Cole – 24 years experience. Office Manager.  Specializing in reflective tapes and preformed thermoplastic applications. (BA Education – University of West Florida)

To Contact Us just email me at steve@reflectivestore.com or call me at 850-934-3157.

Frequently Asked Questions (See Bottom of this page for phone number and email information)

• Which tape do I need for my application?  (Click here for more information)
• Do you ship to Canada?  (Click here for more information)
• Do you ship Internationally?  (Click here for more information)
• How can I create my own Quote?  (Click here for more information)
• How can I get my order shipped EXPEDITED. (Click here for more information)
• How do I fax my order and credit card information to you? (Click here for more information)
• I have a Florida Resellers Certificate.  How do I remove Sales Tax? (Click here for more information) 
• Can I use my own FEDEX or UPS number? (Click here for more information)

OUR EMAIL FOR ANY QUESTIONS – steve@reflectivestore.com

OUR CONTACT PHONE NUMBER – (850) 934-3157

OUR FAX NUMBER IS – (888) 789-5422

Reflective Inc.
1610 Guam Lane
Gulf Breeze, FL 32563

If we send you the wrong product or reflective tape we will correct that by sending you the correct one and including a return label so that you can send the wrong product back to us.  

If you order the wrong product or wish to switch it for a different color or type you can call us and if possible we will take it back and  swap it for a replacement product.  To do this you would call or email us first, then send the product back with a note in the box.  We would then collect shipping and any difference in price and ship the new order to you.  

You can also call for a return approval, order the new product and pay, then send the original product back for a refund of the purchase price less original shipping.  This gets the product you need to you quicker.  All returned products must be received in resellable condition.

We do not accept returns on custom cut or  custom manufactured products due to the fact that we would have difficult reselling them.

PRIVACY POLICY

At Reflective, Inc. we take your privacy seriously. Your personal information is used to process your order and ship it and that is all. We do not share or sell your information with anyone.

What Information is Collected?

When you order from our site your name, address, phone number,email address and the items you are purchasing will be collected in our shopping cart. The last page of our ordering process is SSL protected and encrypted. It is on this page that your credit card and other payment information is collected. This will either be a page on Authorizenet which is our credit card processor or Paypal which is an alternative payment method. Both are secure. On these pages you will notice that the beginning of the web address shows “https” meaning it is a secure page.

How is this Information used by our Company?

Your personal information which includes your name, address, phone number, email and the items you are ordering are only used to process and ship your order. It is also used in the event we need to contact you by phone or email. We do not give this information to anyone else. We do not sell or give your email to anyone nor do we use it to market additional products to you. Your information is used only in our customer service process. No credit card or paypal information is kept at our location or on our servers.

How we transfer your information to our credit card processor.

When you make a payment, you are first taken to a secure page that is on the server of either Authorizenet (credit card payment processor) or Paypal (payment processor). No credit card information is transferred from our site to either Authorizenet or Paypal. This information is entered directly on their site. This eliminates any risk of your personal payment information being compromised. Your basic information which includes your name, address, phone number and email address is transferred via the internet.

How to modify or delete this personal information or opt out.

Our site does not require registration, therefore there is no need to opt out, modify or delete your information with us. The only information that we keep is the actual order information which is kept for basic record keeping purposes. This is not kept in an electronic format.

Third Party Advertising

Google, one of our third-party advertisers, may add a cookie to determine targeted advertisements based on your preferences and your visit to our site and other sites on the internet. You can choose to opt out of Googles use of cookies by visiting the Google ad and content network privacy policy.

Questions

If you have any questions about our privacy policy you can contact Steve Cole at 850-934-3157 or email me at steve@reflectivestore.com

Fax Credit Card Authorization / Product Order Form

Many customers prefer to let us know what they would like to purchase and then have us run the order for them.  This can be done by secure fax via our product order form.  To have us run your order via a faxed order simply download the form below, fill it out, and fax it to 888-789-5422.  After you have submitted the form feel free to email us at steve@reflectivestore.com to confirm the order.  Also, if you would like us to securely store your form for future order just let us know.

The form is self explanatory.  Make sure to clearly outline the products that we are to send.  Also, include your full address and phone number for shipping.

To download our Credit Card Authorization / Order Form CLICK HERE.

Instructions for Applying Reflective Tapes

Reflective Tape adhesive performance is dependent on surface preparation. Adhesive tape products should only be installed when it is dry outside. Applications should not be attempted on a rainy day or when dew is forming on the ground or other surfaces. A dry sunny day is optimal. The temperature should be between 32 and 100 degrees. Room temperature is best. Never attempt to apply reflective tape in below freezing temperatures and do expose the tape to below freezing temperatures until it has cured for at least 48 hours. The reason is that the tape contracts in extreme cold and if it sets in a contracted state it may buckle later on when the temperature increases and the tape expands.

CLEAN SURFACE

The surface that the tape will be applied needs to be clean, dry and free of any contaminants such as dirt, grease etc.. Hand washing the application area is best.

To insure that the area is clean, a rag wet with rubbing alcohol should be used to wipe down the surface. Before the alcohol dries wipe it down again with a separate rag. This will help clean and also help dry the surface.

APPLYING THE MATERIAL

Note-practicing with a small piece of tape is often helpful.

Peel the backing off the the tape or Peel as you apply. Do not peel off more than you can work with at one time. Also, try to avoid touching the adhesive side of the tape as this can contaminate the adhesive and reduce its effectiveness.

Lay the material down using your fingers to press it onto the surface. Avoid laying the tape down and then pulling it up and applying it again as this tends to damage the adhesive. (Also, we have a picture below of a hinge application process that can help keep the tape straight during application.)

Squeegee the tape down to the surface. Gently at first and then with more pressure. Wrap the squeegee in cloth if necessary to keep from scratching the material. If a squeegee is not available use a soft cloth to press the tape firmly to the surface. Cut the material with a razor blade at any seams or joints in the surface that you are applying it to. Go over rivets and then after application (if necessary) cut around the rivets with a razor blade or exacto so that the material lays flat all the way around the rivet. Note – This is not necessary with our flexible engineer grade since it will conform over the rivets in most cases.

Our Flexible Engineer Grade Reflective Tape and Flexible High Intensity Reflective Tape WILL go around corners and fold around the edges of doors, etc. Our other reflective tapes are stiffer and WILL NOT stretch and are not designed to wrap around sharp corners or be folded over 90 degree edges. If you go around a sharp corner cut the tape and begin a new piece around the corner. The edges of the tape should be kept about 1/4″ from the edge of the surface that you are working on. If you bend the tape around a sharp corner it will stick at first but will eventually come up. The material is designed to be applied to generally flat surfaces.

When more than one piece of tape is needed to form a continious line, it is recommended that you butt splice the material instead of overlapping it. Note – Flexible engineer grade can be overlapped since it is so thin.

Special Instructions for Flexible Engineer Grade tape –
Application Temperature – 59 – 77 degrees fahrenheit. When the temperature is above this range the flexible engineer grade material becomes very soft and pliable. When the temperature is below this range the material becomes stiffer. (The material is designed this way so that if necessary it can be heated with a hair dryer during application to make it conform to complex curves, rivets, etc..) The material can be installed in temperatures above and below the recommended range, however, it is easier to install in the recommended temperature range.

If installing outside in hot or cold temperatures it helps to keep the tape inside an air conditioned or heated vehicle until you are ready to install it. In the summer, installing in the shade is helpful and in the winter, installing in direct sun is preferable. Also, we have posted some pictures of how a masking tape hinge can be used to position the tape and apply it. In warmer weather this method will help in the installation of the flexible engineer grade tapes.

Service Temperature – Once installed the tape can handle temperatures from -22 to +176 degrees fahrenheit.

1. Which reflective tape do I need for my application?

Answer – We carry a wide variety of reflective tapes.  They vary in brightness, flexibility, color and cuttability.  The brightest tape is not always the best tape for your specific situation.  For example, the brightest tape, SOLAS, would not work for a traffic cone because it will not stretch.  

The first consideration should be the type of surface the tape will be applied to.  If you have a flat and smooth you can use any of the tapes we sell.   If your surface has compound curves, tight radiuses, an uneven surface or a flexible surface (traffic cone) then you need to use either our flexible engineer grade or flexible high intensity grade tape.  For slightly uneven surfaces you can also use our V98 Conformable Prismatic.   For example, if you wanted to wrap a very tight radius like a small tube or a fiberglass rod you would want either a flexible engineer grade or a flexible high intensity tape because both are thin, stretchable and will not lift at the edges when placed on tight curves.  Of these two tapes, the flexible high intensity is the brightest.

For close up applications a glass bead tape tends to light up quicker because it disperses light out at a wider arc.  Our flexible high intensity or standard high intensity tapes are especially bright at close distances. (within 200 feet)  So for an application where a car may round a corner and need to see bollards or a gate that is 200 feet away, a high intensity or engineer grade tape would be ideal.    Glass bead tapes are also less expensive.

For long distance applications, where viewers are over 500 feet away, a prismatic tape works best.  Prismatic tapes shine light back to the light source in a tighter arc so the light goes farther much like a spotlight.  Glass bead tape reflects back at a wider arc so it is easier to see close up but does not shine as far out.  Much like a flood light.  We carry several types of prismatic tapes.  All work well on flat, smooth surfaces.  Our V98 tapes also work well on slightly uneven surfaces since it will conform to a degree.  V98 is what you would see on the back of a fire truck.  SOLAS tape is for marine applications but can be used for other purposes. V92 is our affordable prismatic and V82 is a brighter version.

Your specific application will have a huge bearing over which tape you use.  How close will the viewer be to the tape when they need to see it?  Is the surface the tape will go on smooth, uneven,  round, etc..?  What color tape will send the correct message to the viewer?   This link will take you to a chart that shows the different types of tapes and their characteristics.  This link has more information about tape brightness.

If you are in the State of Florida and have a resellers certificate and you are not the end user of the product you are purchasing you can remove sales tax from your order by doing the following –

• Fax your resellers certificate to 888-789-5422
• Run your order normally and when you put your city in type in YOUR CITY, FL.  For me I would put Gulf Breeze FL as the city instead of just Gulf Breeze.  Then change the state to GA and finish your order.  The sales tax should be removed. 

We will send the package to the correct state because FL is in the same blank as the city and because the zip code will be a Florida zip code.  Thats all there is to it.

To have a package shipped 3 day , Second day or Next Day Express you can follow these steps.

Email us at steve@reflectivestore.com with your request.  Let us know what product you are buying and how quickly you need it.

We will email you back with product availability information and the additional cost for expedited shipping.  This will be a dollar amount over and above what the online system calculates for standard shipping. 

Once you have the additional shipping amount you can put the items you need in the shopping cart and then click on the Custom Order button at the bottom of the left hand menu.  You will then enter the amount we gave you for the additional shipping using the Custom Order choice.  

Then just check out as you normally would and on the page where your credit card goes there will be a Special Instructions box that you will enter in ALL CAPS the type of shipping we discussed.  For example, if we discussed next day shipping via Fedex you would put SHIP NEXT DAY VIA FEDEX in the box.

If you would like to email us after the transaction goes though to confirm that is fine.  Our email is steve@reflectivestore.com .

CUSTOM ORDER BUTTON AT BOTTOM LEFT.

ENTER AMOUNT FOR EXTRA SHIPPING.

FINAL PAGE SHOULD LOOK SOMETHING LIKE THIS.

2. How can I create my own Quote?

Answer – To create your own quote simply put your items in the shopping cart and go through the checkout process like you were going to pay. When you get to the page where payment is made simply choose “Print and Call”. In the special instructions box put in ALL CAPS the words QUOTE ONLY. After you click “Place Order” you will see a link that says “Print Invoice”. This process creates a very nice quote.   This invoice or quote can be mailed in with a company check to –

Reflective Inc.
1610 Guam Lane
Gulf Breeze, FL 32563

You can email me at steve@reflectivestore.com to let us know an order is on its way via the mail.

(NOTE- For our www.colebrothers.com site you would choose “Generate Mail In Order Form”)